 | Resume: Project Manager/Business Analyst
Minneapolis, MN US
Summary •Skilled Business Analyst/Project Manager with background in banking, management information systems, credit, collections, and operations management. •Exceptional organizational, analytical, and managerial skills. •Working knowledge of SDLC, ITIL, PMBOK and SOA development methodologies. •Expert with Visio, MS Project, and Access. •Experienced with analyzing and creating use cases for project documentation. Education Master of Management Information Systems, Metropolitan Sta | | | | |
| Resume: IT Manager/Project Manager/Business Analyst
Morganville, NJ US
SKILLS SUMMARY More than 8 years as Software Development & Support Manager and more than 10 years of experience in system analysis and programming for a financial software company . Strong background in project management, systems development life cycle methodology including Systems Analysis and Design, Quality Assurance and Change Management. Great deal of experience with global support operations. Strong background in Securities Processing, Data Vendor Feeds, Data capture and distrib | | | | |
| Resume: Consultant
Gahanna, OH US
Objective: Successful functional project manager/systems implementer /Trainer is looking to continue career implementing Manhattan WM/PkMS systems. Independent Contractor, who is an executor and leader, and is highly organized and responsible with excellent motivational and strong interpersonal skills, is seeking a challenging role in a high growth organization that, will utilize and reward my talents and skills. ľ Project management: Tactical PM who has led 32 PkMS full cycle implementat | | | | |
| Resume: Business Systems Analyst
Mc Leansville, NC US
Overview Results oriented Business Systems Analyst with broad business background in system development, enhancements, maintenance, interfaces, and conversions. Primary experience with the implementation of and conversion to server and Web based systems interfaced with custom developed mainframe legacy systems. Professional Experience Consultant 2006 – Present At Lowe’s Home Improvement developed business requirements, detail designs, test plans, and implementation plans f | | | | |
| Resume: Project Manager
Austin, TX US
Professional Summary · 13 years of experience in the planning, design, development, management, implementation, and maintenance of Software applications · PMI Certified Project Management Professional (PMP) with 6 years of experience in Program/Project Management of software applications involving a full SDLC process · Experienced professional with excellent project planning, estimating, scheduling, executing, facilitating, monitoring, implementation, stabilization, an | | | | |
| Resume: Quality Assurance Analyst, Teacher, Customer Service
Dassel, MN US
Responsibilities Included: Tested programming changes and document any exceptions found: Conducted function test execution and regression testing to assure functionality is working as expected in Lotus Notes and Risk Navigator Domino Client and Web based Test Environments. Attended Design Reviews: Attended Design Reviews with our Business Analysts and Technical Analysts in order to gain understanding of functionality in order to develop and execute testing tasks and responsibilities. | | | | |
| Resume: HELPDESK TECH SUPPORT
ATLANTA, GA US
PROFESSIONAL SUMMARY Helpdesk/Tech Support Specialist, member of computer support team providing computer support to users in a company setting. Inbound helpdesk support taking calls from users issues ranging from connectivity, email support, software and hardware issues, printer and copier network printer support, e mail account support and trouble shooting, hardware/ software installation a break fix department , Desktop remote and V.N.C. experience, IMAC ( Install Move Add Change) comput | | | | |
| Resume: Information Systems analyst
Wylie, TX US
Objective To Work in an environment which will utilize my skills and also give me the opportunity to advance them. Career Highlights Support for a 25,000 pc environment Advanced Level Support LAN/WAN Administrator Network Support Consultant - Team Lead Position, Tech Support Specialist-Consultant for: Desktop Support Consultant All types of Hardware Repair Software troubleshooting Help Desk and Network Administration WatchGuard Firebox Implementation & Configuratio | | | | |
| Resume: Customer Service Representative
Atlanta, GA US
PROFESSIONAL SUMMARY Helpdesk/Tech Support Specialist, member of computer support team providing computer support to users in a company setting. Inbound helpdesk support taking calls from users issues ranging from connectivity, email support, software and hardware issues, printer and copier network printer support, e mail account support and trouble shooting, hardware/ software installation a break fix department , Desktop remote and V.N.C. experience, IMAC ( Install Move Add Change) comput | | | | |
| Resume: Computer Helpdesk
Atlanta GE
PROFESSIONAL SUMMARY Helpdesk/Tech Support Specialist, member of computer support team providing computer support to users in a company setting. Inbound helpdesk support taking calls from users issues ranging from connectivity, email support, software and hardware issues, printer and copier network printer support, e mail account support and trouble shooting, hardware/ software installation a break fix department , Desktop remote and V.N.C. experience, IMAC ( Install Move Add Change) computer | | | | |
| Resume: Help Desk Support
Houston, TX US
OBJECTIVE To obtain a challenging position in the field of information technology that will offer growth potential within a team oriented organization. SUMMARY OF SKILLS AND QUALIFICATIONS WORK EXPERIENCE 5/2008 - present BigBoy Supply, LTD Houston, TX 77070 Tech Support/Warehouse Inventory (Temporary position) Provide technical support. Organize/Create spreadsheets for inventory and pricing. Hand | | | | |
| Resume: Desktop Support Technician
Mountlake Terrace, WA US
Don L. Rehm Desktop Support Technician PROFILE: Efficient customer-focused Tech Support Specialist with over 20 years experience troubleshooting computer & network hardware, and a passion for helping people and getting the job done right. SKILLS and CERTIFICATES: * CompTIA A+ Certified Technician - May 2004 * Effective upgrading, configuration, & troubleshooting, of all MS Windows OS (thru XP), * Experience in Network (LAN) installation of Windows NT, 2000, 2003 Server, T | | | | |
| Resume: System/Network/Technical Support/engineer
Augusta, GA US
Objective To secure a position in management of either an IT or technical group which will utilize my varied and extensive background and experience. Results to organization include, but are not limited to, increased efficiency, effectiveness, and profitability. Summary of qualifications · Balanced mix of technical expertise and management experience (project and personnel) to lead a technical group · Proficient with Windows (through Windows Vista) servers and desktops. IIS, SQL, Email se | | | | |
| Resume: Technical Support Manager
Red Oak, TX US
Experience: 2007- Present Ace Cash Expressways Tech Support Specialist „« Remote support of centers. „« Troubleshot WAN/LAN issues. „« Hardware/software installs. „« Support of POS system issues. „« Open trouble tickets with correct vendors and follow up. „« Resolve all issues assigned to me. „« Create documentation upon finding new issues and resolutions. 2005 ¡V 2007 O-Tec Dallas, TX Field Support Engineer „X Field support for all Microsoft operating systems. „X Network | | | | |
| Resume: Sr. Night Dispatcher
Plano, TX US
OBJECTIVES: A LEADER IN SERVICE: Microsoft-trained professional, self-starter and able to rapidly adapt to new technologies. Have worked as a Microsoft Desktop Support Engineer in Windows Desktop OS Connectivity & Support Team and in several other technology-related businesses. Presently gaining experience in IBM ‘ICC’ AS400 and ‘Qualcomm’ satellite communications systems in trucking industry. Would like is to work in a Network Administration, Technical/Information Services, Software Testing & | | | | |
| Resume: IT Support Specialist
Yonkers, NY US
Email: Objective: A position where I may contribute my extensive work experience solving hardware and software Issues on UNIX systems and computer networks. Expertise and Qualifications: Over twenty years of Field Engineering experience in the computer and telephony industry, installing, troubleshooting and administering Unix based VME systems, PC Windows systems, digital PBXs, LANs and internet firewalls from a variety of vendors that include Harris Corp, Cybe | | | | |
| Resume: Desktop Support
Newark, NJ US
OBJECTIVE Over 8 years experience as a Tech Support Specialist. A seasoned veteran in the field of Information Technology, dependable team player with proven leadership, and problem solving abilities. A quick learner and can adapt easily to using new hardware and software applications. My goal is to obtain a position in the Information Technology field, with a company that will utilize my experience, creativity, and people skills, to add to the company’s continued success and contribute to help | | | | |
| Resume: tech support analyst
brookdale, CA US
Objective: To provide superior technical service and support for challenging and diverse software and hardware issues. Skills: Operating Systems: Windows; Linux/UNIX; Macintosh; DOS; NetWare. Applications: Office Suite; E-mail; Browsers; (typically, the most popular software titles). Miscellaneous: Network+ certified; Internet & WWW; HTTP & HTML; FTP; TCP/IP; NetBEUI; x86; printers; modems; multitasking; team playing; innovative, problem-solving; proofreading; general office. Experi | | | | |
| Resume: Security Coordinator/Assistant
Frisco, TX US
Goal: to find a relaxed and enriching work environment where I can grow professionally, exercise my creative & analytical skills, and become part of a career culture. Education University of North Texas : 30 hours, biology major Work HelpDesk Analyst, Subject Matter Expert - Pepsico (PBSG) - assigned through Volt Staffing; 11 mo. 05/07 - present Providing multi-systems access support across all divisions of Pepsico. Eight divisions, 100+ applications, 155,000+ employees. Password reset, unl | | | | |
| Resume: medical device technical support
Redwood City, CA US
Wm Michael Fleming Objective: Experienced Tech Support Engineer seeks a challenging and responsible position where my technical and interpersonal skills can help both customers and fellow employees improve their support experience. Skills: O/S: DOS, Linux, UNIX, Windows 3.x to Vista Networks: UNIX, Linux and some Windows NT Hardware: Assembled, repaired and installed IBM/IBM- compatibles Software: Various operating systems, office product | | | | |
| Resume: Systems Administration
Omaha, NE US
Active Directory, DNS, Exchange, SQL. 8 years experience Windows Desktop support. NT, 98, 2000, XP. 8 years experience in Disaster Recovery using Commvault, Veritas and Arcserve. 4 years experience design and implementation of Pivotal CRM. Experience Aug 2006- Present Systems Engineer, Game Plan Technologies Inc Omaha, NE • Spec, design, configure and install Windows 2003 Servers and attached storage • Assist with Cold | | | | |
| Resume: IT Desktop Support
Waipahu, HI US
Objective To be able to use my experience and talents as a IT Specialist, computer network, telecommunication, and Help desk or desktop support specialist. Experience 2006-Present MFX Fairfax-IT, Honolulu, HI IT Site Administrator (Fairmont Specialty Group) ¡´ Manage and resolve all Desktop, printing, Email and network conectivity issues. ¡´ Responible for the Dell LTO2 Tape Backup Library system using Backup Exec and coordinate the tapes to go offsite with File Minders. (20 slot ta | | | | |
| Resume: virtual call center/cust service/tech support
University CIty, MO US
OBJECTIVE: I seek a position in an environment that I can utilize my skills, abilities, and experience. And, I also would like the opportunity to help and enhance the quality and the ongoing success of your operations. SUMMARY OF SKILLS AND QUALIFICATIONS: Call Center Management MS Word Scheduling Detail-Minded Customer Service MS PowerPoint Filing Web Page Designs Graphic Designs MS FrontPage Communications WinFax Pro Sales MS Access Office Operations | | | | |
| Resume: Support Technician or Desktop Support or System Administrator
Upper Marlboro, MD US
PROFESSIONAL SUMMARY Over 10 years of technical experience troubleshooting end user technical hardware and software related computer problems, troubleshooting LAN/WAN connection problems, and providing telephone support for up to 100,000 users worldwide. HARDWARE & SOFTWARE EXPERTISE Workstations: HP and Dell Pentium II, III, a | | | | |
| Resume: Help Desk Support
Career Objective TO WORK WITH A COMPANY THAT WILL CHALLENGE MY TECHNICAL AND CUSTOMER SERVICE SKILLS IN THE COMPUTER INDUSTRY WITH OPPORTUNITIES FOR ADVANCEMENT Work Experience: PETTY’S ACCOUNTING & TAX SERVICES- PROJECT AND TECH SUPPORT Chicago, IL. 60620 Aug 2007 to: Present Onsite Support Service and repair HP Printers, Network Connectivity, inside wiring for Telecommunications, TCP/IP, FTP, Apple Talk, Dell and Compaq Laptops and desktops computers, Admin for Win 2000 Server, | | | | |
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